Purchase Location
- Websites - www.srail.co.kr or etk.srail.co.kr
- SRT App
- Ticket Machine
- Stations (Exclusive stations and public stations)
Purchase Period
- Train tickets can be purchased from 7AM, 1 month before the train departure time, until 20 minutes (until 5 minutes with the App) before the departure time.
Payment/Issuing of Ticket
- Train fare can be paid using a credit card.
- Train ticket can be issued at the station.
Refund
- The ticket fare can be refunded on the website until the train departure time printed on the ticket.
- After the train departure time, the ticket should be returned to the station.
- After the train arrival time printed on the ticket, the ticket fare cannot be refunded.
- As for the refund, a charge will occur according to the ticket return time.
- Charge for Cancellation
기존 위약금
Media |
Before the train departure time |
After the train departure time |
2 days before |
1 days before |
Departure day
- 1 hour before departure |
1 hour before departure - departure
- departure |
Until 20 min |
Until 60 min |
Until 60 min Before the arrival time |
Individual |
Free |
Minimum penalty |
10% |
15% |
40% |
70% |
Group |
Minimum penalty x the number of people |
10% |
15% |
40% |
70% |
- The lowest cancellation charge is KRW 400. (If the charge is below KRW 400, the refund will be applied with the lowest charge.)
- After 5 minutes after the train departure time, refund will only be available at the station.